Alert for Phone Scam in Figueres Impersonating City Council

Merchants in Figueres have received calls where a fake official requests payment of garbage bills to alternative bank accounts.

Generic image of an old telephone, symbolizing a fraudulent call.
IA

Generic image of an old telephone, symbolizing a fraudulent call.

The Figueres City Council has issued an alert regarding a new phone scam attempt affecting several establishments in the city, where an individual impersonates municipal staff to demand payment of garbage collection fees.

Several businesses in Figueres have been targeted by fraudulent calls from an individual identifying as Toni and claiming to be a member of the city council staff. This fake official falsely informs merchants of an alleged problem with their garbage bill, requesting them to return the already paid bill and make a new deposit into a different bank account.
Municipal authorities have warned that this information is completely false and have urged those affected not to follow any instructions received during these calls. It is strongly recommended not to provide bank or personal details, avoid any transfers, and not to return any bills.

"Merchants are asked to be wary of any telephone communication that demands urgent payments or changes in bank accounts."

a spokesperson for the Figueres City Council
In case of doubt, merchants should contact the Figueres City Council directly or their usual management agency to verify any procedures. The objective is to protect establishments from this scam and ensure that all dealings related to municipal taxes are conducted exclusively through official channels.