The Municipal Hospital of Badalona, managed by Badalona Serveis Assistencials (BSA), was recognized this Wednesday, October 7th, as a finalist in the BSH Awards for hospital emergencies. These awards distinguish the excellence of healthcare centers through objective indicators of care quality, efficiency, and activity appropriateness.
The recognition is awarded after analyzing the clinical management of emergency services, considering aspects such as triage, patient profiles, and case complexity. This distinction positions the Municipal Hospital of Badalona as a reference center within the category of basic public hospitals, highlighting the work of the Emergency professionals and the organization's commitment to care quality and patient safety.
“"This is above all a recognition of the professionals who every day attend to emergencies with rigor, commitment, and a vocation for service."
“"We face this challenge from the strength that excellent clinical results give us and with the will to continue improving care for citizens."
This award continues a trajectory of outstanding results. In the last two years, the Emergency Service was already distinguished with a TOP 20 Award. Furthermore, according to PLAENSA (Survey Plan for Perception, Experience, and Satisfaction of the Catalan Health Service), the Emergency Service achieves above-excellence ratings in areas such as clinical information received, respect for privacy, and professional treatment. NPS (Net Promoter Score) results also highlight the treatment received, waiting times, and information provided at discharge.
The recognition comes at a key moment for the Municipal Hospital of Badalona, on the verge of starting expansion and modernization works. The distinction validates the work done so far and reinforces the organization's commitment to continue improving clinical results and patient experience.
The BSH Awards, organized by Higia Benchmarking, have established themselves as a benchmark initiative in the comparative evaluation of hospital results. The last edition involved 149 public and private hospitals from 15 autonomous communities, based on objective data and homogeneous indicators.
This award joins other previous distinctions achieved by BSA in the BSH Awards, where the Municipal Hospital of Badalona has been recognized as the best hospital in the diagnostic categories of the circulatory and musculoskeletal system, and has also stood out in processes related to surgery and women's health.
