The incident began when the customer ordered his meal in Catalan. Although the staff understood the request, a waiter loudly demanded he speak in Spanish. According to the witness, the situation escalated as the restaurant managers joined in mocking the use of the Catalan language.
“"At no point did I demand that they speak to me in Catalan. I just spoke my language naturally as I usually do."
The diner reported significant delays in receiving the official complaint form, waiting nearly forty minutes. He has filed a formal complaint with Plataforma per la Llengua, noting that the establishment also lacks menus and signage in Catalan, violating local regulations.
