During this period, 2,925 notices were received concerning public space maintenance, cleaning, waste management, sewage, beaches, parks and gardens, and environmental issues. Three out of every four notices are marked as resolved or closed, while the rest are pending, reflecting the municipal services' response to citizen needs.
The two community agents from the Servei Públic d'Ocupació de Catalunya (SOC), employed from October 2025 to October 2026, were key in detection, reporting 2,526 incidents. Their continuous presence on the streets allowed for the identification of defects, monitoring of cleaning and waste management, and forwarding of notices to municipal services and contracted companies.
Geographically, the old town accounts for 21.5% of incidents, followed by Fenals (6.1%), the northern sector's urbanizations (3.9%), El Rieral neighborhood (3.7%), and Santa Clotilde (3.4%).
The agents also identified non-compliance in cleaning and waste management, reporting 692 cases where individuals were identified. Common situations include incorrect placement of cardboard boxes, abandonment of waste bags, and unauthorized poster placement. 131 formal requests have been processed and 50 sanctioning procedures initiated.
In parallel, they participated in awareness campaigns such as composting, the participatory process for Vidreres Avenue, and the 'Smoke-free Beaches' initiative.
“"The work of the community agents has not been limited to detecting and reporting incidents; they have also carried out significant information and awareness activities through various campaigns. Their presence on the street allows us to be closer to citizens and to remind them of the importance of keeping Lloret clean and caring for public spaces."
