Members of the Ombudsman's team will be available throughout the morning to receive individuals wishing to file complaints or make inquiries about actions taken by public administrations or companies providing services of general interest, such as water, electricity, or gas.
Visits can be conducted in person at the Miquel Blanch Municipal School of Music, located at Plaça de l'Església, 2, or remotely. For either modality, it is essential to schedule an appointment in advance. This can be done via the Ombudsman's official website, by calling 900 124 124, or by sending an email to citaprevia@sindic.cat.
This initiative is part of an agreement signed between the institution and the Castellbisbal City Council, aiming to enhance citizens' guarantees and rights. The office's last visit to the town was on October 20, and these periodic visits allow the citizens' advocate team to directly gather questions and complaints from the population.
“"To address the complaints of all individuals who find themselves unprotected by the actions or inactions of administrations."
The Síndica de Greuges is responsible for ensuring the proper functioning of the Generalitat Administration and local entities in Catalonia, including city councils, provincial councils, and regional councils. The institution defines itself as politically independent, acting with objectivity, freedom of judgment, and independence, without being dependent on any government.
