This recurring situation particularly affects vulnerable individuals requiring adapted transport. According to Xavier Gros's testimony, his 91-year-old aunt had to wait over seven hours for an ambulance to return home after being discharged from Hospital Parc Taulí or CAP de Sant Fèlix in Sabadell.
During these extended waits, discharged patients are placed in isolated rooms where they receive no attention, food, water, or medical supervision. This lack of assistance can lead to anxiety, distress, and a significant worsening of their health, as experienced by the complainant's relative.
“"During the wait, as patients have already been discharged, they remain in separate hospital rooms without any attention. They receive no food, water, or medical supervision, and this can generate anxiety, crying, and an evident worsening of their health."
On the day of the incident, Xavier Gros encountered two other families in the same predicament, all facing waits exceeding seven hours. Paradoxically, outside the hospital, up to six ambulances were observed parked, presumably awaiting emergency calls.
The reader expresses his conviction that these long delays in ambulance transport services are a recurrent problem in many public hospitals and emphasizes the urgent need to review the organization of this service to prevent vulnerable patients from enduring such precarious situations.
