The ONCE vendor, a well-known figure in Figueres, has found a new way to maintain contact with people through her work. After an active career in various sectors, including hospitality, physical problems led her to reinvent herself. She currently works from the kiosk on Castell Hill, a recently remodeled area, and also at other street-level sales points.

Her adaptation to ONCE, where she has been for several years, has been marked by prioritizing direct interaction with customers, an aspect she particularly values. Although the kiosk offers a different space, the vendor adapts to the new clientele, often transient, with optimism.

Her roots in Figueres and her family's history in hospitality provide a special connection with many residents, who have known her for a long time. This shared memory becomes an important bond in her daily work.

From her workplace, the vendor observes the notable transformation of Castell Hill. She believes the remodeling has brought about a "brutal change" that makes the space more welcoming and improves the reception of visitors. Often, in addition to selling coupons, she also guides tourists looking for information about the museum or places to eat.

One of the most emotional aspects of her job is the possibility of spreading hope. She enthusiastically recalls giving a significant prize last April, an experience she describes as "a brutal adrenaline rush." This dimension of the job, that of changing someone's day or life with a coupon, is what motivates her most. She is convinced that the renovated Castell Hill will bring luck.

The vendor expresses her desire to give a big prize, including herself in that luck, with humor and hope. This attitude reflects her approachable and vital character, always with a smile despite difficulties. She also highlights the good atmosphere and welcome she has found at the ONCE delegation in Figueres, an environment that has allowed her to reinvent herself without losing her essence.