Alert issued in Vilafranca over scam attempts following Endesa data leak

The Municipal Consumer Information Office (OMIC) has received complaints about calls and messages requesting urgent bank details.

Illustration of a hand holding a mobile phone displaying an alert or suspicious call notification on the screen.
IA

Illustration of a hand holding a mobile phone displaying an alert or suspicious call notification on the screen.

The Municipal Consumer Information Office (OMIC) in Vilafranca del Penedès has warned citizens about a wave of fraudulent calls and messages exploiting personal data leaked from Endesa clients.

Scammers are impersonating the legal department of Endesa Distribución, using sensitive data such as names, ID numbers, and the last digits of bank accounts of those affected. They report a supposed incident with electricity meters and demand immediate contact, threatening supply suspension, appliance failures, or financial penalties if the situation is not resolved the same day.
Furthermore, the OMIC also received a report from a local company that was contacted in the name of the Vilafranca City Council. The caller claimed they would send documentation related to a building permit application. The communication was abruptly terminated when the company asked for the specific department and the caller's identity.

Banks and utility companies (electricity, water, gas) never call to request bank details, ID numbers, passwords, or verification codes.

Given the increase in these attempts, the OMIC recommends following the advice of the Catalonia Cybersecurity Agency. It is crucial not to click on links or download attachments from suspicious messages, and to distrust any communication that conveys urgency or offers special promotions. If bank data has been leaked, contact the bank immediately to assess the risk and change all affected passwords, enabling two-factor authentication.