The establishment, managed by Lyudmila, is the first in the region to participate in this program designed to help commerce and hospitality professionals learn Catalan without attending in-person courses.
A CPNL technician visits the business for 15 sessions of approximately 15 minutes each, providing tailored training. This includes specific product vocabulary, greeting and farewell phrases, numbers for prices, and how to request and record customer details.
Participants gain the ability to serve customers in Catalan, receive publicity for their business as a 'learning shop', and obtain a certificate of recognition to display.
