Alt CampAlt EmpordàAlt PenedèsAlt UrgellAlta RibagorçaAnoiaAranBagesBaix CampBaix EbreBaix EmpordàBaix LlobregatBaix PenedèsBarcelonèsBerguedàCerdanyaConca de BarberàGarrafGarriguesGarrotxaGironèsLluçanèsMaresmeMoianèsMontsiàNogueraOsonaPallars JussàPallars SobiràPla d'UrgellPla de l'EstanyPrioratRibera d'EbreRipollèsSegarraSegriàSelvaSolsonèsTarragonèsTerra AltaUrgellVallès OccidentalVallès OrientalAlt CampAlt EmpordàAlt PenedèsAlt UrgellAlta RibagorçaAnoiaAranBagesBaix CampBaix EbreBaix EmpordàBaix LlobregatBaix PenedèsBarcelonèsBerguedàCerdanyaConca de BarberàGarrafGarriguesGarrotxaGironèsLluçanèsMaresmeMoianèsMontsiàNogueraOsonaPallars JussàPallars SobiràPla d'UrgellPla de l'EstanyPrioratRibera d'EbreRipollèsSegarraSegriàSelvaSolsonèsTarragonèsTerra AltaUrgellVallès OccidentalVallès Oriental
CA|ES|EN

Diari de Catalunya

Palamós Receives Mobile Offices to Facilitate Generalitat Procedures

The new service, promoted by the Government, will bring administration closer to citizens in Palamós and other areas with limited access to in-person services.

Image of a modern mobile office in a Mediterranean square, with people interacting near the vehicle.
IA

Image of a modern mobile office in a Mediterranean square, with people interacting near the vehicle.

The Government of the Generalitat has launched a new mobile office service that will reach Palamós to facilitate administrative procedures for citizens, especially in areas with less access to in-person services.

This innovative system, which starts today, Monday, consists of equipped vehicles that will travel throughout the territory, making periodic visits to municipalities, approximately once a month. The main objective is to bring public administration closer to citizens.
During the stays of these mobile offices, residents will be able to carry out various procedures, such as renewing certificates, applying for aid, or resolving administrative queries. A specialized agent will offer personalized attention to guide users through their processes.
The service also includes the possibility of registering for digital identification systems and providing assistance to familiarize people with online procedures. This measure seeks to reduce the digital divide and facilitate access to digital tools for the entire population.
The mobile offices are designed to particularly benefit the elderly or those with mobility difficulties, as well as municipalities where access to administrative services is limited. The vehicles have adapted spaces for in-person attention and equipment that allows users to carry out procedures autonomously if they wish.
This initiative is part of a new citizen service model that combines in-person and digital attention, aiming to make public procedures more accessible. The Government expects this system to improve service for thousands of people across the territory and strengthen the proximity of public services.

Related News