Bea Seixas, specialist in Social Media Marketing and founder of Social Sapiens, analyzes how the attention economy is transforming the communication of brands and creators on social media.
Never has so much content been published. Never have there been so many tools to produce it. And never has it been so difficult to get attention. In just over a decade, social media has changed in scale. First, the figure of the influencer became popular, and around them, an entire industry linked to content creation was born. Over time, new categories appeared to organize an increasingly professionalized ecosystem: microinfluencers, macroinfluencers, celebrities, or specialized creators. At the same time, producing content became increasingly simple. Editing a photograph, assembling a video, adding music, subtitles, or effects no longer required advanced technical knowledge. The tools became more intuitive and were directly connected to the platforms themselves. Today, practically anyone can create and publish content, from a child to a grandparent.
That completely changed the scale of production,” explains Bea Seixas, specialist in Social Media Marketing and founder of Social Sapiens. “Not only did the number of professionals dedicated to creating content increase. The barriers to producing and publishing it were also greatly reduced.
In recent years, a new accelerator has been added to this transformation: artificial intelligence. In just a few years, these tools have been incorporated into the usual processes of agencies, brands, and communication teams. They are used to generate ideas, research, write, design images, edit videos, or adapt the same piece to different channels and formats. The result is an increasingly evident paradox: the capacity to produce content seems almost unlimited, while the human capacity to pay attention to it remains limited. And it is precisely there that the real competition begins.
The attention economy
The idea was not born with Instagram, TikTok, or YouTube.Decades ago, economist Herbert Simon already warned that an abundance of information inevitably leads to a scarcity of attention. The more information that exists, the more difficult it is to decide what to dedicate time and mental capacity to.
Social media has taken that logic to an unprecedented scale. Every time a person opens a platform, they encounter a practically infinite succession of videos, photographs, news, opinions, advertisements, conversations, and recommendations. Everything is available immediately, but the user's time remains the same.
That is, in essence, the attention economy: an environment in which capturing and maintaining attention becomes a resource with economic value. Platforms need us to stay within them. Creators need us to see their content. Media outlets need readers. Advertisers look for impacts. And brands try to occupy a space within that constant flow of stimuli.
“Attention has always been important in communication,” points out Seixas. “What has changed is the amount of content competing at the same time to get it.”
Brands no longer compete only with other brands
For a long time, analyzing a company's competition meant looking at other companies that offered similar products or services. On social media, that logic is insufficient.A hotel does not compete only with other hotels. The moment it appears in a person's feed, it may be competing for their attention with a comedy video, a recipe, a news item, a photograph of a friend, a series, or any other content that the platform has decided to recommend.
“The competition for attention is transversal. The user doesn't care if a post is from a company and the next one is entertainment. Both appear on the same screen and both are asking for their time,” explains Seixas.
This forces brands to broaden their perspective. It is no longer enough to study what the direct competition is doing. It is also necessary to understand what other content is capturing the attention of the people we want to connect with and what expectations those experiences are generating.
The competition for attention is transversal. The user doesn't care if a post is from a company and the next one is entertainment. Both appear on the same screen and both are asking for their time,” explains Seixas
More sophisticated algorithms, a more personalized experience
The evolution of social media has not only multiplied the amount of content available. It has also profoundly changed the way that content is distributed.Algorithms have become much more sophisticated and have transformed the experience from both sides of the screen. For the user, consumption is increasingly personalized. Platforms learn what content they see, which they ignore, how much time they spend on it, which they interact with, and what topics seem to interest them. With those signals, they build an experience increasingly adapted to their behavior.
The user no longer necessarily enters a social network to see only what the accounts they follow publish. They enter a recommendation system that tries to anticipate what content might interest them more,” points out Seixas.
For brands and creators, the consequence is different. The work has become more demanding. Platforms need new content constantly, but at the same time, each piece has to compete within a much more professionalized environment. “From the creation side, there is a certain contradiction. The algorithm asks for volume, but also quality,” explains Seixas. “You have to maintain a publication frequency and, at the same time, ensure that each piece has enough capacity to compete for attention.”
This translates into more formats, more video, more adaptation, more analysis, and increasing pressure on communication teams. The competition is no longer just about producing content. It is about getting the system to distribute it and, once in front of the user, making that content relevant enough to stop them.
The race to stop the scroll
The response of brands and creators to this environment has been to try to capture attention faster and faster. The first few seconds of a video have become strategic territory. Hooks, direct questions, punchy headlines, quick cuts, subtitles, recognizable audio, and narrative formulas designed to prevent the user from continuing to scroll are multiplying.All these tools can be useful. The problem appears when stopping the scroll stops being a resource and becomes the main objective.
There is an obsession with getting someone to stop, but stopping them for three seconds doesn't necessarily mean you've managed to communicate something,” notes Seixas.
A view shows that content has passed in front of someone, but not necessarily that it has been understood. Much less that it has generated memory, trust, or a clear association with the brand.
When all brands try to stand out in the same way
The pressure to capture attention also generates another paradox. Brands observe what works, repeat structures, adopt formats, and join trends that have already demonstrated the ability to generate reach.It is a logical reaction. If something works, it seems reasonable to reproduce it. But when thousands of accounts use the same resources at the same time, an unexpected effect appears: the more everyone tries to stand out, the more everything starts to look the same.
“The trend can be a creative tool, but the problem appears when it is used without asking if it makes sense for the brand,” explains Seixas. “If everyone speaks the same way and uses the same formulas, capturing attention can end up costing them identity.”
The risk is not in adapting to the language of a platform. It is in allowing the logic of the platform to end up completely deciding how a brand communicates.
Capturing attention does not mean communicating well
In this context, there is an obvious temptation: to interpret that more always means better. More views, more reach, more reproductions, or more followers seem like clear indicators of success.But not all attention has the same value.
A brand can reach hundreds of thousands of people and leave no memory. Another can reach many fewer and get a portion of those people to remember its name, understand what it represents, or think of it when they need a certain product or service.
That is why it is convenient to differentiate between attention, notoriety, memory, and trust. They are related concepts, but not equivalent.
When we analyze content solely by the number of views, we lose an important part of the picture,” explains Seixas. “The question should be what caused that attention and, above all, what remains afterward.
From stopping to leaving a mark
A content strategy should understand attention as a journey. First, you have to get someone to stop. Then, give them a reason to stay. And finally, achieve that something remains: an idea, an emotion, an association, a question, a solution, or a certain perception of the brand.The difference may seem small, but it changes the way of planning a strategy. If the only goal is to get attention, any resource capable of generating it could be considered valid. If the goal is to build a brand, the questions are different: what kind of attention do we want, from whom, to tell what, and with what effect.
Adapting to the algorithm without losing identity
Ignoring the rules of the platforms would be naive. Brands need to know the formats, understand how content is consumed, and observe what signals favor its distribution.“You have to know the platforms, but a strategy cannot be built solely around what the algorithm seems to reward this week,” maintains Seixas. “Platforms change. A brand's identity should have a bit more longevity.”
That is one of the great current tensions of digital communication: adapting without disappearing into the trend, understanding the algorithm without turning it into a creative director, and being relevant without ending up speaking exactly like everyone else.
From getting attention to deserving it
Content production will continue to grow. Artificial intelligence will further reduce the barriers to creating text, images, videos, and advertising pieces. There will be more content, produced faster, and probably with an increasingly higher technical level.But our days will continue to have twenty-four hours.
Attention will remain limited.
That is why, perhaps the great challenge for brands is not to produce more, publish more often, or make more noise. It will be to find something relevant, recognizable, or useful enough for someone to decide to dedicate a few seconds to it among thousands of possibilities.
Because in the attention economy, getting people to look at us can be a small victory. Getting there to be a reason to remember us is something else.