The external audit by AENOR confirms that CaixaBank's social action initiatives are measurable and audited commitments that directly impact vulnerable groups. The entity evaluated the commitments assumed in the Annual Social Action Report, contrasting the social strategy with business activity across the entire territory.
Among the strengths highlighted, the audit points out the specialization of the team dedicated to Social Action and the professionalized structure, characterized by its capillarity and integration into the commercial network. AENOR verified compliance with commitments in key areas such as accessibility and the elimination of financial exclusion barriers.
CaixaBank's firm commitment to accessibility and the elimination of financial exclusion barriers, as well as the specific value proposition for social entities, stand out especially in the evaluation.
In addition to the AENOR certification, CaixaBank has been awarded by the US magazine Global Finance with the 'Best Bank for Support of Society' award for the third consecutive year. Within Western Europe, it also received the 'Best Bank for Social Bonds' and 'Best Bank for Sustainable Bonds' awards.
