The concourse of the Tarragona station presented a desolate appearance, with platforms empty of passengers, while several Renfe informers and security personnel explained to the few arriving users that there was no service. Five trains remained stopped on the tracks, reflecting the widespread uncertainty.
Tension escalated with the arrival of an R-16 train, coming from Tortosa, which unexpectedly ended its journey in the capital of Tarragona. One of those affected, Marga, who had boarded in L'Ametlla de Mar, complained that they were not informed of the cancellation until reaching Vila-seca and that no substitute transport service was offered to continue towards Barcelona.
“"It's an uncertainty, you know when you leave home, but not if you'll be able to return, it speaks poorly of the service and the country, nobody takes responsibility for anything."
Another traveler, Marta, who usually takes the train in Vila-seca after driving from Miami—Hospitalet de l'Infant to go to work in Barcelona, harshly criticized the crisis management. She had to call her son to pick her up and lamented the lack of foresight, calling the information received “chaotic.”
Marta pointed out that if the cancellation of trains was already planned, it should have been communicated in advance to allow users to organize themselves. Despite the indignation over the situation, both passengers expressed their understanding of the drivers' actions, believing they were related to safety concerns.
