Agents and companies managing internationally renowned artists such as Oasis, Ed Sheeran, Harry Styles, and Katy Perry have united to request that the resale problem be explicitly included in the future Digital Fairness Act. Signatories also include promoters and concert halls from Spain, such as Doctor Music, the Razzmatazz venue, and the Spanish Association of Music Promoters.
The sector's main concern is that e-commerce platforms continue to facilitate large-scale illicit ticket sales. This harmful practice causes consumers to end up paying highly inflated prices or, worse, acquiring tickets that turn out to be invalid.
“"For years, platform operators with unfair and harmful business models have been taking advantage of our fans and customers."
The European Alliance for Ticketing with Nominal Value (FEAT) has been particularly critical. This entity asserts that illegal offers have not decreased despite the existence of the Digital Services Act and has reported nearly 1,000 irregularly sold tickets that have not been removed. FEAT directly accuses platforms like Viagogo, StubHub International, Gigsberg, and Ticombo of infringing European regulations.
The cultural sector laments the lack of effective tools to curb these practices and calls for a common European approach. The goal is to establish mechanisms that allow for the quick and efficient removal of illegal tickets, avoiding the bureaucracy that currently renders the response ineffective.
