Sant Joan Reus Hospital Hosts Talks on Healthcare Humanization with Catalan Hospitals

The 2nd Patient Experience Week brings together professionals from various centers to share innovation projects and care improvements.

Generic image of an empty hospital auditorium with a podium.
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Generic image of an empty hospital auditorium with a podium.

The Sant Joan University Hospital of Reus hosted the 2nd Patient Experience Week, an event featuring eight talks on healthcare humanization projects developed by various hospitals across Catalonia.

During the event, experiences and projects from other centers such as the Joan XXIII University Hospital of Tarragona, the Móra d'Ebre Regional Hospital, the Clínic Hospital of Barcelona, and the Sant Joan de Déu Hospital of Barcelona were shared. The meeting served to exchange knowledge and advance in improving patient care.
Speakers like Joan Fernando from the Clínic Hospital of Barcelona presented continuous evaluation models, while M. Pilar Vallano from the Móra d'Ebre Regional Hospital highlighted the patient experience as a driver of transformation. M. Carme Ferrer from the General Hospital of Granollers addressed comprehensive patient support, and Pilar Vidal from Salut Sant Joan Reus-Baix Camp presented the "Listen to Transform" project for the development of the 2026-2030 strategic plan.
Experiences on co-design for healthcare humanization were also presented by Elisabet Puiggròs from the Sant Joan de Déu Hospital of Barcelona, and practical examples of participation by Markel Balzategui from the Hospital de la Santa Creu i Sant Pau of Barcelona. Meritxell Lorente from the Joan XXIII University Hospital of Tarragona presented a pediatric diabetology education project, and Vanesa Rius from the Sant Joan University Hospital of Reus detailed the "Anticipating the EEG" project for children with autism spectrum disorder.
The event included a guided tour of the hospital facilities, offering participants a glimpse into restricted areas that impact the patient experience.
In parallel, the Primary Care centers of Salut Sant Joan Reus-Baix Camp hosted various sessions. The Vandellòs-l'Hospitalet de l'Infant CAP organized a walk, the Antoni de Gimbernat Light Hospital of Cambrils a session on stress management for caregivers, the Marià Fortuny CAP of Reus talks on medications and advance directives, the La Selva del Camp CAP an activity "Talk to your CAP", and the Riudoms CAP a presentation on the advance directives document.
Based on information from the official source: Salut Sant Joan de Reus (Hospital Universitari Sant Joan) (28/10/2026)