The team of the Ombudsman will be present in Sant Feliu to attend consultations and complaints. These issues may be linked to the actions of the public administration as well as potential rights violations by companies managing public interest services such as electricity, water, or gas.
Citizens interested in filing a complaint or making a consultation can book an appointment in advance. Contact methods include a free call to 900 124 124, sending an email to citaprevia@sindic.cat, or through the website visita.sindic.cat.
In-person visits will take place at the Centre Cívic Les Tovalloles, located at riera de la Salut, 7. For those who prefer, there is also the option of remote contact.
Through this initiative, the Ombudsman reaffirms its commitment to defending citizens' rights and improving the functioning of public administration and essential services. The presence in the municipality aims to bring the institution closer to citizens to facilitate the submission of complaints and consultations.
For more information, you can consult the official website www.sindic.cat or call 900 124 124.
The Ombudsman's Office is tasked with handling complaints from individuals who feel unprotected by the actions or inaction of administrations. It oversees the proper functioning of the Generalitat administration and local entities in Catalonia, such as city councils, provincial councils, and county councils, acting as a supervisor and collaborator to improve their performance.
Esther Giménez-Salinas i Colomer has been the Ombudsman of Catalonia since July 14, 2022. She holds a PhD in Law and a diploma in Applied Psychology from the University of Barcelona.
In Sant Feliu, the municipal ombudsman is Julia Latorre, who defends the fundamental rights and public liberties of the residents in relation to the actions of the municipal administration. She can be contacted by phone at 93 685 80 21 or by email at sindic@santfeliu.cat.
