This new facility is designed to be a key point of contact for the city's mountainous area. The project is part of a broader strategy to decentralize public services that were previously centralized at the Town Hall.

The center will host the Citizen Service Office (OAC), Social Services, and a Local Police unit focused on community safety. It will also include the OMIC consumer office, conflict mediation services, and the youth psychological support program Vine i parlem.

Starting in January 2026, the center will expand its capabilities with a dedicated OAC delegation. This will allow residents to complete administrative tasks, such as census updates, without traveling to the main city center.